Privacy Policy
Effective Date: June 28, 2026 ยท Last Updated: June 28, 2026
At Bibek Books ("we", "our", "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our platform, you consent to the practices described herein.
๐ In Short: We collect minimal data needed to provide our services. Your data is never sold to third parties. All payments are processed securely via Razorpay.
Information We Collect
We may collect the following categories of information:
- Personal Identification Data: Name, email address, phone number, and UPI ID (for authors).
- Transaction Data: Payment details, purchase history, and order information (processed via Razorpay).
- Usage Data: Pages visited, time spent, clicks, and interactions with our platform.
- Technical Data: IP address, browser type, device information, and operating system.
- Content Data: Reviews, ratings, comments, and other content you voluntarily submit.
How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, maintain, and improve our platform, including processing purchases and delivering digital content.
- Account Management: To create and manage your account, authenticate your identity, and provide customer support.
- Communication: To send you order confirmations, updates, and, with your consent, promotional materials.
- Analytics & Improvement: To understand how users interact with our platform and enhance user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
- Security: To detect, prevent, and address fraud, security issues, and unauthorized access.
Data Security
We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through Razorpay, which is PCI-DSS Level 1 compliant, ensuring your financial information is handled with the highest level of security.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to strengthen our safeguards.
Third-Party Services
We engage the following third-party service providers to operate our platform:
- Firebase โ Authentication, real-time database, and hosting services (Google Cloud).
- Razorpay โ Payment gateway for secure financial transactions.
- Formspree โ Contact form submission handling.
- Google Fonts โ Typography and visual design assets.
These third parties have their own privacy policies and are contractually obligated to protect your data in accordance with applicable laws.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal obligations.
- Restriction: Request restriction of processing in certain circumstances.
- Data Portability: Request transfer of your data to another service provider.
- Withdraw Consent: Withdraw consent at any time for data processing based on consent.
To exercise any of these rights, please contact us at inboxtobibek@gmail.com. We will respond within 30 days of receiving your request.
International Data Transfers
Our platform uses Firebase, which is hosted by Google Cloud in multiple regions. By using our services, you acknowledge that your data may be transferred to and processed in countries outside your jurisdiction, where data protection laws may differ from those in your country. We take steps to ensure adequate protection of your data in accordance with this Privacy Policy.
Children's Privacy
Bibek Books is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. Continued use of our platform after changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: